What kind of payments do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners, Shop Pay, Apple Pay, Google Pay and PayPal.
If you are using a prepaid credit card, you will have to register a billing address with the credit card company before placing an order.
Is it safe to use my credit card on your website?
All orders placed on our site are encrypted using SSL technology, the
industry-standard authentication and encryption technology to ensure your
transactions are protected!
When can I expect my refund?
Please allow for up to 10 business days for your return to be processed after it arrives at our warehouse.
We will send you a confirmation email once your refund has been issued.
What return method will you use for my return?
Refunds are issues to your original payment method. Refunds cannot be returned to altenate cards or different forms of payment.
You have the option to get your refund on a Rocca & Co gift card and will receive and additional $5 added to the gift card once your refund has been processed.
This does not apply to late returns. The bonus credit is limited to one per order.
Can more than one Promo Code be used on an order?
We accept only one Promo Code per order. If you have some with later expiration dates, save them for next your future orders.
Will my promo code be deduced from my refund?
For promotions with a minimum required to spend, promotional savings will be deducted from your refund if the return causes your order subtotal to drop below the required spend.